Intergenerational User Experience with Digital Memorial Artefacts

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Ip, Vincere




This study investigates the generation gap in the modernized mourning ritual involving communicational technology such as SNSs. Current mourning ritual has evolved using technology as a medium, but research in improving the young and old's user experience in the field of thanatosensitivity is limited. Diary study and semi-structured interviews were conducted to find design considerations that can be suggested to improve the user's digital interaction between the young and old generations. Four major design considerations were found: familiarity, continuing bond, flexibility, and affective-cognitive experience. Although there are differences between these two generations, desire for continuing bond and leaving a life experience legacy are the same. Flexibility in design is desired, particularly in terms of portability and connecting globally. Lastly, affective-cognitive experience stems from the sensorial connection seen in both generations. Keywords: Death, Design, Memorial Artefacts, Thanatosensitivity, Generation Gap, User Experience


Design and Decorative Arts




Carleton University

Thesis Degree Name: 

Master of Design: 

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Thesis Degree Discipline: 

Industrial Design

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Theses and Dissertations

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