Civell: Eliminating the Waiting Room in the Emergency Department of Canadian Health Care Facilities

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Mihaylova, Iva




Waiting is a common experience in medical environments that is often characterized by stress, chaos, boredom, uncertainty, loss of privacy, suffering, pain, and even death. Prolonged waits in the emergency department can induce psychological and physiological distress in the occupants. Waiting areas act collectively as a series of buffer zones that are occupied and utilized by patients, visitors, and staff members. Rather than eradicating wait times and dismissing the current Canadian health care system, the proposed design project aims to transform the passage of time associated with anxious waiting into a productive, safe, and positive emotional experience for all occupants. The project severs the familiar boundaries of the waiting room, and introduces a series of interconnected activity spaces that suggest flow and movement. The design also ensures that the site’s primary functions as a national historic location and an active research landscape are preserved.


Health Care Management
Public Health




Carleton University

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Master of Architecture: 

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Theses and Dissertations

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