Consumer Switching Costs in Mobile Telecommunications

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Creator: 

Sonley, Laura

Date: 

2015

Abstract: 

In this thesis I investigate the effectiveness of promoting competition through a reduction in consumer switching costs in the mobile telecommunications market. I modify an analytical model by Shi et al. (2006) to determine whether a reduction in switching costs can stimulate competition in Canada’s wireless telecommunications market. More specifically, I use the example of eliminating fees for unlocking mobile phones. Given the results of the analytical model, I survey the empirical research of switching costs in mobile telecommunications and find evidence that supported the conclusions of
our model. From this evidence I am able to make several policy suggestions for future consideration.

Subject: 

Economics - Theory
Canadian Studies

Language: 

English

Publisher: 

Carleton University

Thesis Degree Name: 

Master of Arts: 
M.A.

Thesis Degree Level: 

Master's

Thesis Degree Discipline: 

Economics

Parent Collection: 

Theses and Dissertations

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