Using theorethical perspectives to examine the adoption of mobile Internet and wireless payments services

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  • The objective of this research is to examine 17 cases of the adoption of mobile Internet and wireless payments services using the constructs of three theoretical perspectives: Christensen’s disruptive innovation, Roger’s diffusion of innovation, and Chesbrough’s business model for open innovation. Using a method that involved the active participation of an industry partner, insights about the adoption of the mobile Internet and wireless payments were generated, a set of variables that can be used to predict the outcomes of similar future services were identified, and propositions that can be used to examine the adoption of wireless transactions were developed. This research contributes a method that incorporates the synthesis of insights from multiple theoretical perspectives with the involvement of an industry partner.

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  • Copyright © 2005 the author(s). Theses may be used for non-commercial research, educational, or related academic purposes only. Such uses include personal study, research, scholarship, and teaching. Theses may only be shared by linking to Carleton University Institutional Repository and no part may be used without proper attribution to the author. No part may be used for commercial purposes directly or indirectly via a for-profit platform; no adaptation or derivative works are permitted without consent from the copyright owner.

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  • 2005

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