Assessment Practice in Canadian University Libraries: Survey Results

It appears your Web browser is not configured to display PDF files. Download adobe Acrobat or click here to download the PDF file.

Click here to download the PDF file.

Creator: 

  • Jordan, Isla
  • McKenna, Julie

Date: 

2013-09-30

Abstract: 

Accountability and data-informed decision-making are increasingly important for Canadian public institutions such as governments and universities. Canadian university libraries also appear to be placing more emphasis on evaluating and assessing their services and products. To discover more about the current assessment culture in Canadian university libraries, in 2007 Isla Jordan from Carleton University and Julie McKenna from the University of Regina conducted an online survey of services assessment practices in Canadian university libraries. The goals of this project were to gain a sense of assessment practices within the libraries and to provide a baseline for future comparisons and research into services assessment practice. Results showed that survey respondents were at different stages in assessing a variety of services and products. Respondents indicated that their libraries intended to increase their assessment activities in the future, particularly the LibQUAL survey.

Peer Review: 

Not Published in Peer Reviewed Journal

Faculty Name: 

MacOdrum Library

Department Name: 

MacOdrum Library

Items in CURVE are protected by copyright, with all rights reserved, unless otherwise indicated. They are made available with permission from the author(s).