Comparing customer and sales representative perceptions of customer orientation: an application of the SOCO SCALE in an industrial service company.

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Creator: 

Hunt, Joanne

Date: 

1990

Subject: 

Customer Services
Consumer Satisfaction

Language: 

English

Publisher: 

Carleton University

Identifier: 

Proquest Record
Library Catalogue Record
https://doi.org/10.22215/etd/1990-01626

Thesis Degree Name: 

Master of Management Studies: 
M.M.S.

Thesis Degree Level: 

Master's

Thesis Degree Discipline: 

Management Studies

Parent Collection: 

Theses and Dissertations

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